Nondiscrimination Notice and Language Assistance Services

Discrimination is Against the Law

Baptist Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, gender identity or sexual orientation. Baptist Health does not exclude people or treat them differently because of race, color, national origin, sex, age, disability, gender identity or sexual orientation.

Baptist Health:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters.

  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters.
  • Information written in other languages.

If you need these services, contact any team member or care provider of the Baptist Health facility or physician’s office where you will be receiving services, or call the Baptist Health Language Access Service at (205) 783-3434. Patients who use sign language please call TTY 1 (800) 548-2546 (English) or TTY 1 (800) 548-8317 (Spanish) to connect with the nurse or physician’s office

If you believe that Baptist Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sex, age, disability, gender identity or sexual orientation, you can file a grievance with the senior vice president, Human Resources, by mail at 1414 Kuhl Avenue, Orlando, FL 32806; by telephone at (321) 841-8916; by fax at (407) 246-7083; or by email at R-HRSolutionCtr@orlandohealth.com.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1 (800) 368-1019, 1 (800) 537-7697 (TDD)
 Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.

To download a PDF of this document, please click here.

English:

ATTENTION: Language assistance services, free of charge, are available to you. Call 1 (205) 783-3434 (TTY: 1 (800) 548-2546).

Spanish:

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1 (205) 783-3434 (TTY: 1 (800) 548-8317).

French Creole (Haitian Creole):

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1 (205) 783-3434.

Vietnamese:

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1 (205) 783-3434. 

Portuguese:

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1 (205) 783-3434

Chinese:

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1 (205) 783-3434.

French:

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1 (205) 783-3434.

Tagalog:

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1 (205) 783-3434.

Russian:

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1 (205) 783-3434. 

Arabic:

ملحوظة : إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 3434-783 (205) 1

Italian:

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1 (205) 783-3434.

German:

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1 (205) 783-3434.

Korean:

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1 (205) 783-3434 번으로 전화해 주십시오.

Polish:

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1 (205) 783-3434.

Gujarati:

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ: શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1 (205) 783-3434.

Thai:

เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1 (205) 783-3434.