Patient Portals

Baptist Health is upgrading to a new MyChart experience to provide patients with improved tools, expanded features and a more connected digital healthcare experience.

Yes. The previous Baptist MyChart account will only be available for a limited time. As we fully transition to our new MyChart system, the previous version will be phased out. Please begin using the new MyChart for all your health information from 8/1/2026..

The new MyChart requires usernames to be at least six characters long.

If your previous username was shorter than six characters, “.baptist” was automatically added to the end of your username. For example:

ted → ted.baptist

If you still need assistance logging in, please contact MyChart Support.

Some information from your previous account may appear in the new Baptist Health MyChart over time, but availability may be limited during the transition.

Some information may also require provider review before it can be released to MyChart.

Information that may become available includes:

• Past visits
• View-only clinical messages
• Medications (after your provider enters a new medication order)

The following information will continue to remain available in your previous Baptist Health MyChart or My Health Rec account:

• Test results
• Billing information
• Historical clinical information

Add or update your preferred pharmacy by following these steps:

1. Go to Menu > My Record > Medications.
2. Click on "Go to Manage Pharmacies".
3. Search for a pharmacy by name, location, or ZIP code.
4. Select your preferred pharmacy.

Before August 1, 2026

Option 1: Download records from your MyChart account

1. Log in to MyChart.
2. Go to Menu > Document Center > View, Download or Send Visit Records.
3. Select and download the records you need.

Option 2: Request paper copies

Contact your provider's office or hospital directly to request paper copies of your medical records.

After August 1, 2026 (New MyChart Account)

Option 1: Download records from your MyChart account

1. Log in to your new MyChart account.
2. Go to Menu > Document Center > View, Download or Send Visit Records.
3. Select and download the records you need.

Option 2: Request an electronic copy

1. Log in to your new MyChart account.
2. Go to Menu > Request Records.
3. Follow the prompts to submit your request.

Option 3: Request paper copies.

To request paper copies, please click the link below.

Yes. You can link previous and new MyChart accounts to view information from both accounts in one place.

To link your accounts:

1. Sign in to your new MyChart account.
2. From the menu, search for Link My Accounts.
3. Search for Baptist Health.
4. Select Link account and follow the prompts to complete the connection.

Video Tutorial

Guarantor accounts from our previous system did not transfer into the new one. As you and your dependent come in for appointments after 8/1/2026, our Registration staff will update your guarantor information. Once that happens, your dependent's billing details will begin appearing in your new MyChart.

Most existing proxy access relationships will transfer to the new MyChart. However, for privacy and security reasons, proxies who have not logged in to previous MyChart within the past 12 months will need to re-establish their proxy access after the transition.

If you are a proxy and have not logged in during the previous year, please contact the appropriate physician office to complete the proxy access process. Once your request is approved, you will regain access to the patient's MyChart account.

You might notice some preventive care reminders in your new MyChart, even for services you already completed at Baptist Health. This is happening because we’re moving information into a new system. As your records continue to transfer, some of these reminders may go away on their own. If you’ve already had any of the preventive care screenings or tests and if they are still showing, your clinical staff can update them for you at your next appointment.